Performance Improvement/Accreditation

The purpose of the Quality and Process Improvement Program is to provide a collaboratively planned, systematic, agency-wide approach to designing, measuring, assessing and improving agency processes and performance. Quality and process improvement activities support BRDHD’s mission, vision and values. These activities include but are not limited to: current and ongoing measurement of specified indicators and performance; modification of current or design of new processes and periodic assessment and improvement.

The goal of the BRDHD Quality and Process Improvement program is to continually improve the public health services rendered to residents of the communities served within available BRDHD resources. Our efforts will elicit a collaborative and interdisciplinary approach to quality, process and performance improvement activities.

The goal of the national public health accreditation program is to improve and protect the health of the public by advancing the quality and performance of all health departments in the country; it will drive public health departments to continuously improve the quality of the services they deliver to the community. As the national conversation around health reform progresses, accreditation will be an integral part of that dialogue.

For BRDHD’s health departments, accreditation means demonstrated accountability and improved quality. Accreditation means that people across the service area can expect the same quality of public health programs and services no matter where they live within the area. The expectation is that accreditation will strengthen public health departments and the services they provide, which will contribute to improved health outcomes in communities.

In September 2014, the BRDHD achieved Public Health Accreditation by the Public Health Accreditation Board (PHAB).

Please contact Crissy Rowland at 270-781-8039 ext. 120 for more information.